AI is Not a Hype: Klarna Uses Chatbots to Replace 700 Human Workers

When Chatbot is equivalent to human

Dusing Chang

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This image is generated by AI

The evolution of customer service in the digital age has taken a significant leap forward, as demonstrated by the innovative strides made by companies like Klarna, a Swedish payment company. This article delves into the transformative impact of artificial intelligence (AI) in the realm of…

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