AI is Not a Hype: Klarna Uses Chatbots to Replace 700 Human Workers
When Chatbot is equivalent to human
2 min readMar 3, 2024
The evolution of customer service in the digital age has taken a significant leap forward, as demonstrated by the innovative strides made by companies like Klarna, a Swedish payment company. This article delves into the transformative impact of artificial intelligence (AI) in the realm of…